PRIVACY POLICY
At Crush Cycle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our studio, website, or use our services. By engaging with Crush Cycle, located in Seaside, CA, you agree to the practices described in this policy.
1. Information We Collect
Personal Information: When you sign up for a membership, book a class, or make a purchase, we may collect personal information such as your name, email address, phone number, mailing address, and payment details.
Non-Personal Information: We also collect non-personal information, such as your IP address, browser type, and usage data, to help us improve our website and services.
2. How We Use Your Information
To Provide Services: We use your personal information to process memberships, manage class bookings, handle payments, and deliver the services you’ve requested.
Communication: We may use your contact information to send you updates, promotional offers, and other information related to Crush Cycle. You can opt-out of these communications at any time.
Improvement and Analytics: We use non-personal information to analyze website usage, improve our services, and enhance the customer experience.
3. Sharing Your Information
Service Providers: We may share your information with third-party service providers who assist us with payment processing, email marketing, and website hosting. These providers are required to protect your information and only use it for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to a legal request, such as a court order, subpoena, or government investigation.
4. Data Security
Security Measures: We implement industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, or alteration.
Retention: We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
5. Your Rights
Access and Correction: You have the right to access and correct any personal information we hold about you. To request changes or updates, please contact us at 831-884-5656.
Opt-Out: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.
Data Deletion: You can request the deletion of your personal information by contacting us, subject to any legal obligations we may have to retain certain data.
6. Cookies and Tracking
Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized content. You can manage cookie settings through your browser.
Third-Party Tracking: We may use third-party services like Google Analytics to track and analyze website traffic. These services may use cookies and other tracking technologies to collect information about your online activities.
7. Changes to This Policy
Updates: We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on our website, and we encourage you to review this policy periodically.
Continued Use: Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised terms.
8. Contact Us
Questions and Concerns: If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at (831) 884-5656, email us at info@crushcycling.com, or visit us at 1760 Fremont Street (F3), in Seaside, CA.